If you are not satisfied with any AK Tea item, we’ll gladly provide an exchange or refund your purchase price (excluding discounts, and any shipping and handling charges) for items returned in their original condition.
For products returned within 60 days of when they were shipped, refunds will be made in your original form of payment.
For products returned between 60 and 180 days of when they were shipped, you will receive store credit which will be good toward a future purchase at AK Tea.
If you received the merchandise as a gift and return it requesting a refund, you will receive store credit to be used on a future purchase with AK Tea.
Any merchandise not covered by this policy will clearly state the exemption on its product page located at akt.com.
Swimwear must have the sanitary liner attached.
Step 1: Locate the Packing Slip
Complete the Return/Exchange Form, located in the middle section of your packing slip included with your packaging. Can’t find your packing slip? Print a return and exchange form here.
If your return/exchange is a gift, please fill out the box marked gift return and include additional monies if necessary.
Step 2: Prepare Your Package
Detach and enclose the Return/Exchange Form in the package with the merchandise you are returning. You may use your original packaging material to make your return. Please be sure to remove any labels affixed to the package or cover the original address label to avoid any confusion.
Step 3: Attach Shipping Label
You can use our convenient easy return label, found on your packing slip, to ship your package. It’s pre-addressed and prepaid. A shipping and handling charge for the easy return label will be deducted from your merchandise refund or billed to your original method of payment. Please note items shipped directly from the manufacturer or shipped outside India do not include an easy return label.
Send packages without our easy return label
Step 4: Ship Your Package
Give the package to your Postal Carrier or drop it off at any Indian Post Office location.
Returns can take up to 2 weeks to process. Please allow 1-2 billing cycles for credits to process on your credit card